The consistent theme throughout my career has always been my ability to drive develop, nurture and train individuals to deliver customer service standards to the highest levels and to ensure a well-developed workforce. I consider myself to be a strong communicator, presenter and also listener and I am able to work effectively in fast paced and ever changing environments and I possess a creative flair as well as first class communication skills.


As someone who recognises that success starts with people, I specialise in staff selection, retention, training and performance monitoring, all of these are vital in ensuring that my team is always a skilled, capable and motivated workforce. I firmly believe that my combined experience and competencies can make an immediate and positive impact on your business.


I possess a variety of skills with over 15 years of experience in the areas of operational Management, Budgeting, P&L, Forecasting, payroll and cost control as well as Hotel and Leisure Management, Leadership and Coaching, Mentoring, NLP,CBT,HR Policies and procedures, Team Management, Personal Power and development and Transactional Analysis.


Career History:

  • Director of Operations: The Grand Hotel 1st November 2016- Current
  • Director of Operations: Hilton London Olympia: January 2011- October 2016
  • HR & Learning and Development Manager: London Hilton on Park Lane: September 2011- December 2012
  • HR, Training Manager-: London Syon Park a Waldorf Astoria:  January 2011- September 2011
  • Coaching & Training: Health Club Manager: Hilton Edinburgh International Airport: September 2009- December 2011
  • Cluster Leisure Manager, L&D Facilitator- Multi Site: Edinburgh Leisure Trust-December 2007-June 2009
  • Operations Manager: Virgin Active Health and Leisure Clubs-May 2004-Nov 2007
  • Senior Duty Manger/Trainer: Banantyne’s Health and Fitness Club- Feb 2003-April 2004
  • Senior Resources Training Manager, Multi Site:  Anglo American Platinum Mining Corporation- June 1994-Jan 2003
  • Platoon Team Leader/Drill Sergeant: South African Department of Defense Force- Jan 1990- Dec 19