Riaan

Trustee

The consistent theme throughout my career has always been my ability to drive develop, nurture and train individuals to deliver customer service standards to the highest levels and to ensure a well-developed workforce. I consider myself to be a strong communicator, presenter and also listener and I am able to work effectively in fast paced and ever changing environments and I possess a creative flair as well as first class communication skills.

As someone who recognises that success starts with people, I specialise in staff selection, retention, training and performance monitoring, all of these are vital in ensuring that my team is always a skilled, capable and motivated workforce. I firmly believe that my combined experience and competencies can make an immediate and positive impact on your business.

I possess a variety of skills with over 15 years of experience in the areas of operational Management, Budgeting, P&L, Forecasting, payroll and cost control as well as Hotel and Leisure Management, Leadership and Coaching, Mentoring, NLP,CBT,HR Policies and procedures, Team Management, Personal Power and development and Transactional Analysis.

Career History:

• Director of Operations: The Grand Hotel 1^st November 2016- Current
• Director of Operations: Hilton London Olympia: January 2011- October 2016
• HR & Learning and Development Manager: London Hilton on Park Lane: September 2011- December 2012
• HR, Training Manager-: London Syon Park a Waldorf Astoria:  January 2011- September 2011
• Coaching & Training: Health Club Manager: Hilton Edinburgh International Airport: September 2009- December 2011
• Cluster Leisure Manager, L&D Facilitator- Multi Site: Edinburgh Leisure Trust-December 2007-June 2009
• Operations Manager: Virgin Active Health and Leisure Clubs-May 2004-Nov 2007
• Senior Duty Manger/Trainer: Banantyne’s Health and Fitness Club- Feb 2003-April 2004
• Senior Resources Training Manager, Multi Site:  Anglo American Platinum Mining Corporation- June 1994-Jan 2003
• Platoon Team Leader/Drill Sergeant: South African Department of Defense Force- Jan 1990- Dec 19